Effective Date: 04/08/2023
1. Information We Collect
We may collect the following types of personal information from users:
Gamertags and Gaming Biography: We collect and store the gamertags and personal gaming biographies that you provide during registration or profile setup.
Login Information: When you log in to our platform, we collect information such as your IP address, browser type, device information, and timestamps.
Chat and Community Forum: If you use our chat or community forum features, we collect and store your messages, posts, and interactions with other users.
Communication: We may collect personal information when you contact us via email, such as your name, email address, and the content of your communication.
2. Use of Personal Information
We use your personal information for the following purposes:
User Experience: To provide you with access to our gaming community platform, including personalized features based on your gamertags and gaming biography.
Communication: To respond to your inquiries, feedback, or requests sent to email@example.com.
Community Interaction: To facilitate interactions between users, including chat and forum discussions, and to display gaming information of other users such as gamertags.
Account Management: To allow users to manage their accounts, including the option to delete accounts and personal information.
3. Sharing of Personal Information
4. Account Deletion and Data Removal
You have the right to delete your account and personal information at any time. You can do this through the account settings on our platform or by contacting us at Admin@gufgaming.com. We will promptly process your request and remove your information from our systems.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
7. Contact Information
Terms and Conditions for GUF Gaming Community
Effective Date: 04/08/2023
Welcome to GUF Gaming Community! These Terms and Conditions (“Terms”) outline the rules and guidelines for your participation in our gaming community platform. By accessing or using our website, you agree to abide by these Terms. Please read them carefully.
1. Acceptance of Terms
By becoming a user and registering on our platform, you acknowledge that you have read, understood, and agree to these Terms. Your participation is contingent on your compliance with these Terms, our Community Honor Code, and any additional rules or guidelines we may provide.
2. Community Honor Code and Rules
Our gaming community is built on principles of respect, fairness, and friendly interaction. By joining our community, you agree to:
Respect Others: Treat all members with kindness and respect. Harassment, hate speech, bullying, or any form of discriminatory behavior will not be tolerated.
Fair Play: Maintain fair and ethical gameplay. Cheating, hacking, or exploiting game mechanics is strictly prohibited.
Friendly Communication: Engage in friendly and positive interactions with fellow members. Use appropriate language and keep discussions constructive.
Click Here to read the full Honor Code & Rules of GUF Community
3. Communication and Friendships
By registering on our platform, you consent to allow other community members to communicate with you through our forums, chat features, and other provided channels. You have the option to connect with other members who have shared their social accounts and gamertags within the community. Any communication and interactions are subject to our Community Honor Code and rules.
4. Privacy and Personal Information
5. Age Requirement
You must be at least 18 years old to participate in our gaming community. By agreeing to these Terms, you confirm that you meet this age requirement.
6. Account Security
You are responsible for maintaining the security of your account credentials. Do not share your password or allow others to access your account. Notify us immediately if you suspect any unauthorized access.
7. Termination of Membership
We reserve the right to suspend or terminate your membership in the event of a violation of these Terms, our Community Honor Code, or any other inappropriate conduct. Such actions will be taken at our discretion.
8. Changes to Terms
We may update these Terms from time to time to reflect changes in our community or to address legal or regulatory developments. The most current version of the Terms will be posted on our website.
9. Contact Information
If you have any questions, concerns, or inquiries about these Terms or your participation in GUF Gaming Community, you can contact us at:
Thank you for being a part of GUF Gaming Community.
We are excited to have you join us in fostering a safe and enjoyable environment for gaming and friendship. Please adhere to these Terms and our Community Honor Code to ensure a positive experience for all members.
GUF Shop Terms of Service
1. Acceptance of Terms
By accessing the website of Global United Forces (“the Website”), you agree to comply with and be bound by these Terms of Service.
2. Use of the Website
2.1 You must be at least 18 years old to use this Website.
2.2 You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
2.3 You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You accept responsibility for all activities that occur under your account or password.
3. Merchandise and Payments
3.1 The Website offers gaming-related merchandise for sale through the WooCommerce platform.
3.2 Payments are processed through the Stripe payment system. By making a purchase, you agree to Stripe’s terms of service.
3.3 Prices are subject to change without notice.
4. Shipping and Delivery
4.1 We offer shipping to more than 140 countries worldwide.
4.2 Delivery times may vary based on location and other factors. We are not responsible for any delays caused by the shipping carrier.
5. Returns and Refunds
5.1 Please refer to our Return and Refund Policy for information on returning merchandise and obtaining refunds.
6. Intellectual Property
6.1 All content on the Website, including text, graphics, logos, and images, is the property of Global United Forces and is protected by intellectual property laws.
7. Modifications to Terms
7.1 Global United Forces reserves the right to modify these Terms of Service at any time. Updated versions will be posted on the Website.
What is your return policy and quality guarantee?
If you’re not satisfied with the quality of the products your customer received get in touch within 30 days of receiving the item and we’ll do everything we can to investigate and find a solution.
You can read more about reporting problems with orders in the article How do I report a problem with my order?
If our quality assurance team validates your claim, we will be happy to send a complimentary replacement order to your customer as quickly as possible.
We’d much rather fix any problems and send a replacement order to make sure your customers are happy with their orders. If that’s not possible or your customers can’t wait for a new order to arrive, please indicate that when you reach out to us and we’ll give you a refund.
We use the same print machines, paper types, and work processes as our print partners to minimize color variations. Having said that, printing is a chemical process and 100% consistency cannot be achieved. Multiple factors influence the color, consistency, and final result: machine type, machine settings, paper types, humidity in the room, and when the machine was last cleaned, just to mention a few examples. Color variations that may occur due to the above-mentioned reasons lie within acceptable tolerance levels and are not covered under our quality guarantee.
Defective or damaged products
If you or your end customer receive defective or damaged orders, such as damage to the delivered products, errors in the number or quantity of the delivered products, or lack of quality of the delivered product not caused by lack of quality of the content you or your customer provided. Should you want to submit a new order, we will cover the costs of the new order.
Lost Orders Policy
For packages lost in transit, please get in touch with us within 30 days from the estimated delivery date. We’ll be happy to send a replacement order on your behalf.
Please refer to this article Shipping & delivery: What if an order is lost in the mail?
Returned by Customer
We currently do not support returns because the products you order are personalized and made specifically for each order. Should you want to submit a new order, you will be liable for the costs of the new order.
Returned to Sender Policy
For these cases, please place a new order and get in touch with us so that we can report the problem and arrange for the product price to be refunded for the new order. This way, you will only pay again for the shipping of the order.
Please refer to this article My order shows it is being returned to sender, what now?
If you or your end customer provide an address considered insufficient by the courier, the shipment will be returned and disposed of safely. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.
Rejected by the Recipient
If your customer rejects the shipment during the delivery, the shipment will be returned and disposed of safely. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.
If your customer is not able to receive their order at the address, the shipments may be available for pick up at their local post office or carrier pick up point. Shipments that go unclaimed may be returned to the sender. For these cases, please place a new order and get in touch with us so that we can report the problem and arrange for the product price to be refunded for the new order (you will still have to pay for the shipping costs).